FREQUENTLY ASKED QUESTIONS

FAQ

Where do you produce your swimwear?

Our swimwear is produced in a carefully selected factory in Portugal specialised in creating sustainable and high quality swimwear.

What fabric do you use?

All HUG Swimwear designs are created in the circular fabric ECONYL® made exclusively from waste materials such as industrial waste, fabric scraps, old carpets and fishing nets from the ocean.

Composition: 78% recycled Polyamide. 22% Elastane.

What is the difference between HIGH and HIGHER?

All our bottoms are designed to have a flattering high waisted fit, with a front that ends just under your bellybutton. The only difference is that HIGHER is designed for a longer upper body and HIGH for a shorter upper body. If you are unsure we recommend choosing HIGHER if you want a high waisted fit.

What is the difference between the bottoms 001 and 002?

The 002 bottom has more coverage in the back as well as a wider sideband and less of a high cut leg.

How do I take care of my swimwear?

Follow these care instructions to make your HUG Swimwear last longer:

- Hand wash.
- Rinse in cold fresh water after use.
- Turn inside out and let dry in the shade.
- Please be aware that lotion, sunscreen, oil and chlorine can cause discolouration.
- The swimwear can be washed in 40°C if needed.

How long will it take for my swimwear to arrive?

Our standard delivery time is 2-5 business days (within Sweden).

Which payment methods can I use?

Klarna, Apple Pay, Visa, Mastercard and Maestro.

How much does shipping cost?

Free shipping within Sweden.
Shipping to EU countries 200 SEK.

How do I return an item that I have purchased?

1. Contact us at hello@hugswimwear to receive your return label.

2. Pack the items in the original packaging.

3. Place the return label on the top of the package.

4. Drop of the package at your nearest post office. 

For more information, read our Returns & Exchanges Policy.

How do I exchange an item?

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

For more information, read our Returns & Exchanges Policy.

Where can I find information about exchanges and returns?

You find more information here!

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